Return Policy

🔁 Return & Exchange Policy

Effective Date: 7/21/25

We value your satisfaction and want you to be happy with your purchase. Please review our return and exchange policy below:

🔄 Exchanges Only – No Refunds

We do not offer refunds.

• Exchanges or store credit are available within 5 days of receiving your order.
• To be eligible for an exchange or store credit, items must be:
  
  • Unused
  • In original packaging
  • In the same condition you received them

🚫 Non-Exchangeable Items

The following items are final sale and not eligible for exchange or store credit unless the item is defective due to our error:

• Cosmetics
• Candles
• Jewelry

Defective Items

If you receive a defective item due to an error on our part, please contact us within 5 days of delivery. We’ll gladly replace the item or offer store credit.

📦How to Request an Exchange

To initiate an exchange:

1. Contact us at [[email protected]] within 5 days of receiving your order.
2. Include your order number and a photo of the item (if defective).
3. Wait for approval before sending the item back.

Note: Customers are responsible for return shipping costs unless the item is defective.

Store credit will be issued once we receive and inspect the returned item.

• Credit will be sent via email and can be used on any future purchase.

📩 Contact Us

If you have any questions or concerns about your order, please contact us at:

📧 [email protected]

📞 845-916-0197